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Guest Service Ticket Request

Non-Residents of Polk County are required to schedule a visit by obtaining a Guest Service Ticket prior to seeking Driver License or Motorist Services (Tag & Title transactions) in Polk County. Please note that Guest Service Tickets for Driver License Road Tests are only available Tuesday – Thursday on a weekly basis.

Property tax dollars and fees paid by Polk County residents subsidize the cost to provide driver license services in Polk County. Because of this, Polk County residents will receive first consideration when processing Driver License or Motorist Services transactions.

Guest Service Tickets for non-Polk County residents are limited and only guarantee the visitor a place in line at the time of their visit.Your guest service ticket will expire 15 minutes after your schedule time.

Before scheduling a visit please visit What to Bring to determine the required documents for renewing or obtaining a new driver license. Those seeking a Guest Service Ticket for a Driver License Road Test should visit the DL Road Test Checklist to ensure that their car is in proper working order. Driver License Road Tests will be administered weather permitting.

Note: With a Learner's License, you can only drive with a valid licensed driver who is at least 21 years old and occupies the front passenger seat at all times.

For the safety of our customers and employees, training, and quality assurance purposes, it is the policy of the Tax Collector’s Office for Polk County that all Driver License Road Tests are video and audio recorded.


Please select a Service Center:

Service Type

Please select a Service Ticket type: