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Non-Resident Services



Attention: With the recent developments of COVID-19 and until further notice, guest services for non-residents of Polk County are suspended. We appreciate your patience as we work to safeguard the health and safety of our customers and employees.



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Our Mission

"We are working to earn the public’s trust and confidence."

Our Vision

"To treat our customers with such professionalism and concern that we change their perception of government."

Shared Values

Integrity
Innovation
Accountability
Compassion
Teamwork

Focus Points

Customer Service
Employee Well-Being
Efficiency
Accountability
Leadership