Tax Collector for Polk County

APPOINTMENTS required for driver licenses, ID cards, road and written tests, and concealed weapons licenses.

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Appointment Services!

Attention: Appointments are now required for all Driver License and I.D. Card services conducted in Polk County. To make an appointment, click on the Schedule An Appointment button.

Kiosks - For location information click here.

Service Center Wait Times

Wait Time Information Currently Unavailable
Due to building capacity and social distancing measures, longer wait times are anticipated. We apologize for any inconvience this may cause.

Service Cut Off Times

Before Visting Our Office Please Note The Following Service Cut Off Times
Commercial Drivers License - 3:30pm Regular Drivers License - 4pm All other services - 5pm

Office Hours And Locations

Hours of Operation
Excluding observed holidays: Monday – Friday, 8:30 AM to 5 PM

2020 Observed Holiday Closings

Observed Holiday Closing
January 1st (Wednesday) - New Year's Day January 20th (Monday) - Martin Luther King, Jr. Day May 23rd – May 25th (Memorial Day Weekend) - Memorial Day July 3rd (Friday) - Independence Day September 7th (Monday) - Labor Day November 11th (Wednesday) - Veteran's Day November 26th & 27th (Thursday & Friday) - Thanksgiving December 24th & 25th (Thursday & Friday) - Christmas

Observed Holiday Closing

January 1st (Wednesday) - New Year's Day
January 20th (Monday) - Martin Luther King, Jr. Day
May 23rd – May 25th (Memorial Day Weekend) - Memorial Day
July 3rd (Friday) - Independence Day
September 7th (Monday) - Labor Day
November 11th (Wednesday) - Veteran's Day
November 26th & 27th (Thursday & Friday) - Thanksgiving
December 24th & 25th (Thursday & Friday) - Christmas