ATTENTION: Due to staffing shortages those seeking walk-in and telephone services at the Tax Collector’s Office are experiencing extended wait-times. During these conditions, we appreciate the public’s patience and understanding. Meanwhile, please use online and mail-in services whenever possible.
STATE COMPUTER PROBLEMS: Our office is required to use the STATE’s new computer system to conduct motorist services, including driver licensing. The new system has been unreliable, causing slow-downs and outages, which has led to increased wait-times for all our walk-in customers. Until the STATE resolves these intermittent issues, we highly encourage people to use our mail and online payment services whenever possible. Meanwhile, we thank you for your understanding and patience regarding these events.
Thank you for visiting PolkTaxes.com, the official website of the Tax Collector’s Office for Polk County, Florida. At PolkTaxes.com we are focused on providing quick access to online payment services and information. As you make your way through our website, please know we want to hear about your experience, including how we can improve. We truly seek to earn the public's trust and confidence and know that your input is valuable in making that happen. Again, you have my thanks for allowing us to serve you! Click here to tell us how we are doing at PolkTaxes.com.
Save time and skip the line! The Tax Collector’s Office has an online appointment system designed to make it easy to schedule appointments for all Driver License, ID Card, and Concealed Weapon License services.