Administration

Lisa joined the Tax Collector’s Office in August 2011. Lisa provides leadership in the Human Resource and Training Departments. Lisa is responsible for developing policy and directing and coordinating human resource activities such as employment, compensation, labor relations, benefits and employee services. Lisa also oversees the administration and development of office knowledge, including the instruction of educational and training programs for staff. Before joining the Tax Collector’s Office, Lisa was a Teacher with Polk County Schools. Lisa has a Bachelor of Science degree in Early Childhood Education, and a Master’s degree in Reading Education, both from the University of South Florida. Lisa is also a Senior Professional in Human Resources (SPHR), SHRM Certified Professional (SHRM-CP), Certified Public Manager (CPM) and a Certified Florida Collector Assistant (CFCA). For telephone directory information, click here

Tineshia joined the Tax Collector’s Office in October 2016. Tineshia directs leadership in Legal Affairs, Tax Programs and Technical Processing. Tineshia handles all legal and litigation matters including public records requests, contracts, general civil cases, eminent domain, and foreclosure. Before joining the Tax Collector’s Office, Tineshia was an Assistant Attorney General handling death penalty appeals litigation at the Attorney General’s office in Tallahassee, Florida, and prior to that Tineshia was a prosecutor in Orlando, Florida, with a focus on prosecuting White Collar Crime. Tineshia received her Master of Laws in Taxation from Georgetown University, her Juris Doctor degree from the University of Florida, and her Bachelor and Master’s degree in Accounting from the University of Florida. Tineshia is licensed to practice in the State of Florida, the State of New York, and the District of Columbia. For telephone directory information, click here

Steve joined the Tax Collector’s Office in June 2022. Steve directs leadership in the area of Finance & Accounting. Before joining the Tax Collector’s Office, Stephen was the Deputy Director of Finance at the Polk County Sheriff’s Office and Hillsborough County Sheriff’s Office. Prior to that Steve served as the Finance Director for the Hillsborough County Tax Collector. Steve has a Bachelor of Science degree and Master’s degree in Accounting from the University of Florida and is a Certified Public Accountant (CPA). For telephone directory information, click here

Elizabeth joined the Tax Collector’s Office in July of 2005. She currently serves as the Lake Wales Service Center Manager where she ensures the daily operations are run efficiently and adheres to the Mission and Vision of the Tax Collector’s Office. She provides leadership in her role which includes the processing and collection of funds for motor vehicle title and registration transactions, property taxes, county local business taxes, driver licensing, hunting and fishing licensing, and concealed weapon licensing. Previously, Elizabeth served as Manager in the Call Center, and Assistant Manager in both the Call Center and Davenport Service Center. Elizabeth is a Certified Public Manager (CPM). For telephone directory information, click here

Hilary joined the Tax Collector’s Office in August 2019. Hilary assists in providing leadership for the Tax Programs Department which includes the administration and collection of current and delinquent ad valorem real estate property taxes and non-ad valorem assessments, as well as installments, partial payments, deferrals, tax certificates, and tax deed applications. Hilary provides additional oversight in administration and collection of current and delinquent tangible personal property taxes, county local business taxes and tourist development taxes. Prior to her current position as Tax Manager, Hilary served in various roles in our Technical Processing and Tax departments. Before joining the Tax Collector’s Office, Hilary spent 19 years with Publix Super Markets serving as a Customer Service Manager in several of their Miami Division stores before being promoted to their corporate office in Lakeland where she served as a Technical Specialist in the Customer Service Retail Business Unit. Hilary holds an Associates in Arts degree from Polk State College and is currently enrolled in the Bachelor of Public Administration Honors program. For telephone directory information, click here

Clifton joined the Tax Collector’s Office in October 2021 and assists in providing leadership in the Human Resource Department. Clifton is responsible for developing and executing human resource strategies in support of the overall business plan, specifically in the area of employee relations which includes progressive discipline, coaching/counseling, conflict resolution, and policy administration. Prior to joining the Tax Collector’s Office, Clifton worked for Polk County Public Schools in their Employee Relations Department within the Human Resource Services Division. Clifton holds an Associates of Arts Degree and a Bachelor of Applied Science Degree in Public Administration, both earned at Polk State College. Clifton is also a SHRM Certified Professional (SHRM-CP) as designated from the Society for Human Resource Management. For telephone directory information, click here

Chris joined the Tax Collector’s Office in November 1999. Chris provides leadership in the Information Technologies Support Services Department for local and wide-area networks, communication systems, system security, and disaster recovery. Chris also oversees network administration and desktop support staff, as well as all networking and hardware projects, and is involved in the development of Department budgeting. Chris has a Comp TIA A+ Certification, Lefthand San Certification, and is a Certified Public Manager (CPM). For telephone directory information, click here

Sean joined the Tax Collector’s Office in August 2018. Sean provides leadership in the Information Technologies Application Development Department. Sean oversees the application development, and support staff responsible for analysis, design, development, and database administration. Sean also leads testing and implementation of business applications software, both in-house developed and vendor supported. A US Navy veteran, Sean managed the IT department for Florida Distillers prior to joining the Tax Collector’s Office. Sean has a Bachelor of Science from Florida Metropolitan University. For telephone directory information, click here

Brandi joined the Tax Collector’s Office in August 2015. Brandi provides leadership in Project Management which includes portfolio management, budget management, resource management and coordination, vendor management, and process improvement for the organization’s IT, operational and strategic projects. Before joining the Tax Collector’s Office, Brandi was a Project Manager for Unify Inc. in their Operations and Managed Services Divisions. She has a Bachelor of Arts degree from the University of Central Florida, is a Project Management Institute certified Project Management Professional (PMI-PMP), and holds an Information Technology Infrastructure Library (ITIL) certification. For telephone directory information, click here

Amber Davis joined the Tax Collector’s office in August 2010. Amber currently serves as the Service Center Operations Manager where she provides leadership in the areas of service center business day to day readiness and change management initiatives (development and implementation). She began her career at the Tax Collector’s office as a Customer Service Specialist. From there, she transitioned into our Knowledge Management Department serving as the trainer for vehicle registration services, as well as, business taxes. In March of 2018, she was promoted to Service Center Operations Specialist. Amber is a Certified Public Manager (CPM) and is currently pursuing her Bachelor of Science Degree from Polk State College with a concentration in Public Administration. For telephone directory information, click here

Katelyn joined the Tax Collector’s Office in November 2011. Katelyn provides leadership in the Finance Department’s Operations Area of Accounting, which processes records and distributes revenue collected on behalf of other entities to appropriate taxing authorities, prepares and files annual financial reports, monitors funds received to ensure that they are collected in accordance with Florida Statutes and applicable state departmental regulations, policies and procedures, as well as county ordinances, and coordinates banking activities, including the electronic transfer of funds and the investment of surplus funds. Prior to early 2019, Katelyn served in various roles in the Finance department, including Senior Accountant and Accountant. Katelyn has a Bachelor of Science degree in Accounting from the University of South Florida. Katelyn is also a Certified Public Manager (CPM). For telephone directory information, click here

Chelsea joined the Tax Collector’s Office in June 2019. Chelsea provides leadership in the Technical Processing Department which includes the processing of customer payments received by the Tax Collector’s Office via mail and online services. Chelsea also oversees customer mail operations, email service operations, utility payments processing, office supply inventories, as well as the transport of items between offices. Previously, Chelsea managed repair operations in the Telecom industry. Chelsea received her Associate degree from Polk State College and her Bachelor degree from Southeastern University. For telephone directory information, click here