Towing and Storage

Nithya Jacob Motorist Services

Effective immediately the Tax Collector’s Office will begin transitioning all towing and storage work to the Bartow Service Center.

We have created a new Towing and Storage Specialist position to concentrate full-time on processing and being your point person in Polk County. Chasity Lackey, a former supervisor in our Bartow Service Center, brings over 11 years of DMV experience including Towing and Storage. Chasity’s contact information is listed below.

Chasity Lackey
Towing and Storage Specialist
Direct Office Line: (863) 581-8006
Mobile Phone: (863) 412-5059

It is our sincere hope and commitment that establishing positive working relationships with the Towing and Storage industry will set a firm foundation in the short and long term. While Chasity will be housed in the Bartow Service Center, she will make herself available throughout the county in the following manner:

  • Traditional Means: Chasity will be available during normal business hours on her direct office line, mobile phone, or e-mail addresses listed above.
  • Tax Collector Service Center Visits: On a periodic basis or as requested by you, Chasity can make herself available at the nearest Tax Collector Service Center in Polk County.
  • Vendor Visits: On a bi-annual basis Chasity will schedule visits at your place of business.
  • Microsoft Teams: Chasity will have the ability to schedule meetings with you online via Microsoft Teams. If you do not have the Microsoft Teams software, she can still send you a
    meeting link if you have online access.

FLHSMV approved vendors for Third-Party Lien Notices
In accordance with 713.78 and 713.785, Florida Statutes, the Florida Department of Highway Safety and Motor Vehicles (FLHSMV) requires tow companies and/or repair shops to use only approved third-party service vendors to mail notice of lien and notice of sale documents to owners, insurance companies and lienholders.

Auto Data Direct –

Florida Statutes:

713.78 Liens for recovering, towing, or storing vehicles and vessels

713.785 Liens for recovering, towing, or storing mobile homes


Polk County Sheriff’s Office


Towing and Storage Email Contact Form: