RELEASE DATE: Thursday, January 26, 2023
The Tax Collector’s five service centers throughout Polk County will be experiencing longer than normal customer wait times during the months of February and March.
Several factors contribute to the longer wait times. In the past, Federal income tax refunds would arrive during this time, which allowed many people to pay outstanding bills, including driver license sanctions and tax liens. Given this situation, the Tax Collector’s Office recommends that customers who need to renew their vehicle registrations, including heavy trucks (with a GVW under 26,000 pounds), utilize the Florida MV Express KIOSK services available at the Grove Park and Plantation Square Publix locations in Lakeland. Publix offers no line, instant printing, extended hours and Saturday convenience, all while shopping for essential grocery items.
Customers interested in using the KIOSK services available in the Grove Park and Plantation Square Publix locations in Lakeland should bring their registration renewal notice or license plate number and cash, credit, or debit card for payment to complete the transaction.
For customers outside of the Lakeland area, the Tax Collector’s Office recommends using mail and online services, including Express Pickup, whenever possible.
Customers are reminded that appointments are required for all driver license, I.D. card, road test, written test, and concealed weapon services conducted in our service centers.
For online payment services, office hours, and locations, as well as online services and payment options, please go to www.PolkTaxes.com.
About the Office of Joe G. Tedder, Tax Collector for Polk County, Florida
Joe G. Tedder is elected by the people of Polk County to serve as their Tax Collector. The Office of Tax Collector is provided in Florida Constitution to serve in the state political subdivisions known as counties. The Tax Collector’s Office for Polk County has service centers in Bartow, Lakeland, Davenport, and Lake Wales. The Tax Collector’s Office serves over 720,000 residents in Polk County, offering services such as: Driver licenses and identification cards; motor vehicle registrations, decals, license plates, titles and disabled person parking placards; real estate and tangible personal property taxes; county local business taxes; tourist development taxes; concealed weapons license applications and renewals; and, other services.