RELEASE DATE: Thursday, December 2, 2021
BARTOW, FL Joe G. Tedder, Tax Collector is proud to announce that CIO, Terri-Anne Crawford has been recognized by Info-Tech Research Group, a leading IT research and advisory firm, as a 2021 Info-Tech CIO Awards winner. This will be the second year in a row that Terri-Anne Crawford has received this recognition.
Terri joined the Tax Collector’s Office in February 2012 and will be retiring on December 31, 2021. She directed leadership in the areas of Information Technologies Support Services, Application Development and Project Management. Under Terri’s direction, the IT department continuously delivered business value to the organization through the development of systems that improved employee performance and customer service. These systems are instrumental in providing discreet data to the Business Intelligence program, providing information to support decisions that improve the customer experience and gain operational efficiencies. In addition to a historical view, real-time dashboards allow the leadership team to see operational measures and respond immediately. In the last year, the team has deployed dozens of infrastructure and security improvements while also implementing an entirely new Cloud Hosted Tax & Accounting System. The organizations vision is to Change the Public Perception of Government; Terri and her IT team strived to support this vision with every endeavor.
My team continues to perform at a high level and with an outstanding commitment to provide value and to improve the experience for our customers and the people who use the systems we deploy. It has been a challenging year, but the IT team has risen to the challenges at every turn. I am so honored to receive this award for the second year in a row, but the accolades truly go to the entire team and the organizations commitment to the vision and mission. Our IT staff understands that each project we undertake must focus on the business and customer needs.Terri-Anne Crawford, CIO.
Since 2016, the Info-Tech CIO Awards have recognized outstanding CIOs for delivering exceptional value to their organizations and achieving high scores in stakeholder satisfaction in Info-Tech CIO Business Vision program.
Info-Tech CIO Business Vision program bridges the communication gap between CIOs and key stakeholders, measures business leaders satisfaction with core IT services, and ultimately provides CIOs with the foundation to jumpstart a successful IT strategy.
There were 372 contenders for the 2021 awards. The winners of the Info-Tech CIO Awards are determined based on IT satisfaction and value scores, as assessed and quantified by their direct business stakeholders.
The Info-Tech CIO Awards spotlight the essential attribute of an IT leader success, which is the ability to satisfy their stakeholders, says Geoff Nielson, senior vice president, global services and delivery for Info-Tech Research Group. Recipients personify how IT should deliver business value, especially during unprecedented times. It is our honor to acknowledge the 2021 honorees, who have made amazing strides and achievements for their respective organizations.
For more information, please go to www.PolkTaxes.com.
About the Office of Joe G. Tedder, Tax Collector for Polk County, Florida
Joe G. Tedder is elected by the people of Polk County to serve as their Tax Collector. The Office of Tax Collector is provided in Florida Constitution to serve in the state political subdivisions known as counties. The Tax Collector’s Office for Polk County has service centers in Bartow, Lakeland, Davenport, and Lake Wales. The Tax Collector’s Office serves over 720,000 residents in Polk County, offering services such as: Driver licenses and identification cards; motor vehicle registrations, decals, license plates, titles and disabled person parking placards; real estate and tangible personal property taxes; county local business taxes; tourist development taxes; concealed weapons license applications and renewals; and, other services.