POLK COUNTY, Fla. – The Office of the Tax Collector for Polk County (TCPC) has become aware of postal service issues causing delays for Polk County citizens with their property tax payments, registration renewals, and other items through the USPS.
A number of customers report having their payments come back as returned mail; USPS officials have informed the Tax Collector of an error in their processing as the cause for this.
“Paying taxes and registrations is already challenging enough although we strive to make it as effortless as possible for people,” Tax Collector Joe G. Tedder remarked, “but when the U.S. Post Office struggles to deliver mail, it becomes extremely frustrating for both our customers and our office.”
TCPC continues to monitor the issue and has been informed by USPS that their problem is fixed; at this point, customers should not have an issue mailing payments going forward. USPS advises those customers with returned mail, who still wish to mail their payments, to place their items in a new envelope with a stamp and resend it to the Tax Collector’s Office.
Please note, customers still have options for remitting payments, to include:
ONLINE – Visit https://www.polktaxes.com/services/onlinepayments/ to make a payment.
BY PHONE – Payments can be made by phone, at (863) 534-4700.
IN PERSON – Payments are accepted at Tax Collector locations through lobby drop boxes. Locations include the Bartow Service Center, located at 430 E. Main Street; Davenport Service Center at 2000 Deer Creek Commerce Lane; Lake Alfred Service Center at 200 Government Center Boulevard; Lake Wales Service Center at 658 Highway 60 W; Lakeland Service Center at 916 N. Massachusetts Avenue.
Contact Communications Manager Ashleigh Mills for more information, at (863) 534-4738 or AshleighMills@polktaxes.com.