Dealer Statistics

Nithya Jacob

Statistics for the month of December 2021

Dealer Drop Off

Lobby Bartow Lakeland Davenport Lake Wales TOTAL
# of Titles Dropped Off 98 862 545 199 1704
# of Titles Returned 4 136 62 42 244
% of Titles Processed First Time 96% 84% 89% 79% 86%
% of Titles Processed Same Day 11% 18% 27% 8% 75%
% of Titles Processed by 5:00 PM Next Day 56% 76% 50% 38% 16%

EFS – Work Processed in the Dealership

EFS
Total Transactions 1793
Returned/Suspended for Correction 121
Worked Checked in ORION Same/Next Day 100%
Filed to DMV within Five Days 100%
NOTE: All transactions are processed in the Lakeland Service Center

Lobby Statistics

 

Lobby Bartow Lakeland Davenport Lake Wales TOTAL
Total Dealers Served 62 240 37 25 364
Total Dealer Transactions 198 625 148 87 1058
% served within 10 minutes or less 53% 71% 63% 44% 65%
% served within 15 minutes 63% 89% 71% 44% 79%
% served within 20 minutes 74% 94% 75% 47% 84%
% served within 30 minutes 86% 99% 82% 60% 92%